Consumer Protection MCQ Questions Class 12 :- Welcome guys In another Blog Of Exam Notes Hub today we provide Consumer Protection MCQ Questions Class 12 and this Questions is important for Your CBSE exam And also MCQ of Business Studies Chapter 12 class 12 Is Important for those students who want to crack there CUET Exam so Business Studies Class 12 Chapter 12 MCQ is important and we also provide Free PDF of CBSE Business Studies MCQ for Class 12 with Answers Chapter 12 Consumer Protection. Business Studies MCQs for Class 12 Chapter 12

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Consumer Protection MCQ Questions Class 12 | Business Studies Class 12 Chapter 12 MCQ

Business Studies MCQs for Class 12, Chapter wise with solutions with free study material is an important notes for students  who wants to score good grades in their CBSE Exams. Student can learn Business Studies Class 12 Chapter 12 MCQ of Class 12 Business Studies Multiple Choice Questions along with answers to get higher Marks in there Exam so are we provide Top 20 Important Questions For Business study Class 12 chapter 12

Business Studies Class 12 Chapter 12 MCQ

Question 1. What is the primary purpose of consumer protection?

1. a) To maximize business profits
2. b) To promote unfair trade practices
3. c) To safeguard consumers against exploitation
4. d) To encourage unregulated competition

Correct answer: c) To safeguard consumers against exploitation

Explanation: Consumer protection aims to safeguard consumers from unfair trade practices, unsafe products, and exploitation, ensuring their rights and well-being.

 

Question 2. Which factor necessitates the need for consumer protection?

1. a) Sufficient consumer awareness
2. b) High level of business ethics
3. c) Lack of consumer organizations
4. d) Fair competition among businesses

Correct answer: c) Lack of consumer organizations

Explanation: In India, consumers are often unorganized, leading to a lack of collective bargaining power. Consumer protection is needed to provide support to individual consumers.

 

Question 3. What does the Consumer Protection Act, 1986 aim to achieve?

1. a) Encourage unfair trade practices
2. b) Maximize business profits
3. c) Promote competition among businesses
4. d) Redress consumer grievances efficiently

Correct answer: d) Redress consumer grievances efficiently

Explanation: The Consumer Protection Act, 1986 was enacted to provide a mechanism for speedy and effective redressal of consumer grievances and protection against unfair practices.

 

Question 4. Which level of consumer forum handles complaints of not more than Rs. 20 lakhs value?

1. a) National Commission
2. b) State Commission
3. c) District Forum
4. d) Consumer Court

Correct answer: c) District Forum

Explanation: The District Forum handles consumer complaints with a value of up to Rs. 20 lakhs. It is the lowest level of consumer redressal agency.

 

Question 5. What is the role of consumer organizations and NGOs in consumer protection?

1. a) Maximizing business profits
2. b) Educating businesses about ethics
3. c) Filing cases against consumers
4. d) Educating consumers about their rights

Correct answer: d) Educating consumers about their rights

Explanation: Consumer organizations and NGOs play a crucial role in educating consumers about their rights, providing legal assistance, and representing consumer interests.

 

Question 6. What does the term “right to safety” mean for consumers?

1. a) The right to choose any product
2. b) The right to be informed about products
3. c) The right to be protected from hazardous products
4. d) The right to complain about goods and services

Correct answer: c) The right to be protected from hazardous products

Explanation: The right to safety ensures that consumers are protected from products and services that are hazardous to their health and well-being.

 

Question 7. What is the main purpose of the “right to be informed” for consumers?

1. a) To allow consumers to complain about products
2. b) To provide consumers with choices of products
3. c) To ensure businesses make profits
4. d) To enable consumers to make informed decisions

Correct answer: d) To enable consumers to make informed decisions

Explanation: The right to be informed ensures that consumers have complete information about products before making purchasing decisions.

 

Question 8. Which agency handles consumer grievances at the national level?

1. a) District Forum
2. b) State Commission
3. c) National Commission
4. d) Consumer Protection Council

Correct answer: c) National Commission

Explanation: The National Commission is the highest level of consumer forum in India and handles consumer grievances of higher value or appeals against State Commissions.

 

Question 9. What is the significance of self-regulation by businesses in consumer protection?

1. a) It maximizes business profits
2. b) It promotes unfair trade practices
3. c) It helps businesses avoid unethical practices
4. d) It eliminates the need for consumer organizations

Correct answer: c) It helps businesses avoid unethical practices

Explanation: Self-regulation by businesses ensures that they maintain ethical practices, leading to consumer trust and reduced need for external regulation.

 

Question 10. Which of the following is NOT a right provided to consumers by the Consumer Protection Act, 1986?

1. a) Right to Safety
2. b) Right to Choose
3. c) Right to Profit
4. d) Right to Consumer Education

Correct answer: c) Right to Profit

Explanation: The Consumer Protection Act, 1986 focuses on protecting consumer rights, but it doesn’t include the right to profit for consumers.

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Question 11. What does the term “unorganized consumers” mean in the context of consumer protection?

1. a) Consumers who are unaware of their rights
2. b) Consumers who are part of consumer organizations
3. c) Consumers who have filed complaints against businesses
4. d) Consumers who lack collective bargaining power

Correct answer: d) Consumers who lack collective bargaining power

Explanation: Unorganized consumers refer to those who lack collective strength or organized representation, making them vulnerable to exploitation.

 

Question 12. What is the primary role of consumer awareness in consumer protection?

1. a) To increase business profits
2. b) To promote competition among businesses
3. c) To educate consumers about their rights and responsibilities
4. d) To reduce the need for redressal agencies

Correct answer: c) To educate consumers about their rights and responsibilities

Explanation: Consumer awareness empowers individuals with knowledge about their rights, enabling them to make informed decisions and protect themselves from unfair practices.

 

Question 13. Which entity has the moral duty to avoid exploitation and unfair trade practices?

1. a) Consumer organizations
2. b) Government agencies
3. c) Business organizations
4. d) Educational institutions

Correct answer: c) Business organizations

Explanation: Business organizations have a moral obligation to avoid exploitation and unfair practices in their dealings with consumers.

 

Question 14. Which agency handles consumer grievances of a value between Rs. 20 lakhs and Rs. 1 crore?

1. a) District Forum
2. b) State Commission
3. c) National Commission
4. d) Consumer Protection Council

Correct answer: b) State Commission

Explanation: The State Commission handles consumer complaints with a value of more than Rs. 20 lakhs but not exceeding Rs. 1 crore.

 

Question 15. What is the purpose of filing a complaint in an appropriate consumer forum?

1. a) To maximize business profits
2. b) To receive discounts on products
3. c) To obtain replacement products
4. d) To seek redressal for grievances

Correct answer: d) To seek redressal for grievances

Explanation: Filing a complaint in a consumer forum allows consumers to seek relief, compensation, or correction of grievances related to products or services.

 

Question 16. Which entity is responsible for redressing consumer grievances efficiently?

1. a) Consumer Protection Act
2. b) Business organizations
3. c) Consumer organizations
4. d) Government agencies

Correct answer: a) Consumer Protection Act

Explanation: The Consumer Protection Act, 1986, was enacted to provide a mechanism for speedy and effective redressal of consumer grievances and protection against unfair practices.

 

Question 17. What is the significance of consumer education in the context of consumer protection?

1. a) It promotes competition among businesses
2. b) It eliminates the need for consumer organizations
3. c) It empowers consumers with knowledge of their rights and responsibilities
4. d) It increases business profits

Correct answer: c) It empowers consumers with knowledge of their rights and responsibilities

Explanation: Consumer education equips individuals with the necessary knowledge to make informed decisions, understand their rights, and protect themselves from exploitation.

 

Question 18. What is the primary role of consumer organizations and NGOs in consumer protection?

1. a) To promote unfair trade practices
2. b) To encourage business profits
3. c) To educate businesses about ethics
4. d) To represent and safeguard consumer interests

Correct answer: d) To represent and safeguard consumer interests

Explanation: Consumer organizations and NGOs play a vital role in representing and safeguarding consumer interests, providing education, and advocating for their rights.

 

Question 19. What is the role of business associations in consumer protection?

1. a) To promote unethical practices
2. b) To encourage price manipulation
3. c) To provide legal assistance to consumers
4. d) To set guidelines for ethical business practices

Correct answer: d) To set guidelines for ethical business practice

Explanation: Business associations often establish codes of conduct and ethical guidelines for their members to ensure fair and ethical business practices.

 

Question 20. Which right allows consumers to choose products as per their preferences?

1. a) Right to Safety
2. b) Right to Choose
3. c) Right to Be Informed
4. d) Right to Seek Redressal

Correct answer: b) Right to Choose

Explanation: The right to choose enables consumers to select products and services based on their preferences and requirements.

 

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Conclusion : Consumer Protection MCQ Questions Class 12

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